Frequently Asked Questions
Thank you for visiting our FAQ page to learn more about StartStick. Hopefully your questions are addressed below, if not please contact us.
The difference is in power storage capacity. The StartStick 15 and StartStick 20 provide more starts and longer duration of power for avionics.
Depending on the aircraft, 10ah 3 – 4 starts, 15ah 4 – 6 starts, 20ah 6 – 8 starts.
If the state-of-charge is at a low level it will take approximately 3.5 hours to reach full capacity. Charge times vary based on the state-of-charge.
Yes, you can use StartStick just like an external power source.
The StartStick 15 will supply power for about 60 minutes, based on a 10 – 15 amperage draw. Duration will vary based on state-of-charge and amperage draw.
Yes. We offer an optional cable that you can use to charge in flight. Contact us and we will help you determine the best cable option for your needs.
The 10ah unit weighs 10.6 lbs., the 15ah weighs 14.9 lbs. and 20ah weighs 20.2 lbs.
It will not cause any damage. Both StartStick units put less stress on the GPU connector than a standard Hobart cable.
Our units contain high performance Nanophosphate Lithium Iron Phosphate cell manufactured by A123. These are not your typical Lithium batteries and are completely safe.
1000 – 1200 Charge/Discharge cycles depending on the average temperature in which the battery is stored.
Yes! StartStick units come with a two-year limited warranty.
Yes, however it is dependent on the country we are shipping to. Please contact us for for details.
Yes, we have a dealer program. Please contact us for more information.
Yes. For optimal performance we suggest charging the unit once a month.
No, the chemistry of the cells does not develop a charge/discharge memory.
StartStick remains operational down to -10c. Reminder: If you’re warm and happy, so is your StartStick! Bring this highly portable GPU into your hotel room, cabin or hangar to be warm and ready.
Yes, each StartStick’s proprietary design provides just the power required by each aircraft type, and will not overburden the electrical system.